Lending Support Officer

Occupation Type: Administrative/Clerical/Support, Compliance/Risk Management, Credit & Collections, Operations/Back Office Admin

Career Level: Entry Level

Employment Type: Full-time

Dodsland and District Credit Union is an autonomous, single-office Credit Union serving a strong rural membership base with assets of over $164 million. Located in a welcoming rural community, we offer a close-knit, family-oriented environment where relationships matter, and community values guide everyday life. We pride ourselves on delivering exceptional financial services with a personal touch, rooted in cooperative values and community commitment.

We are seeking a Lending Support Officer to provide administrative, operational, and compliance support within our lending department. This role is ideal for someone who enjoys working behind the scenes to support an exceptional member lending experience. While related experience is an asset, we are open to training the right individual who brings strong attention to detail, a willingness to learn, and a commitment to accuracy and reliability.

WHAT MAKES THIS OPPORTUNITY UNIQUE

• Career Growth: This role is a strong entry point into the credit union system, with hands‑on learning, supportive mentorship, and exposure opportunities to build the skills needed for future lending or advisory roles.
• Meaningful Contribution: You play a key role in keeping lending operations organized and efficient from mostly behind the scenes, helping members receive a seamless experience and ensuring loan files are maintained accurately and compliantly.
• Community Connection: Be part of a team that cares deeply about our rural community, values relationships, and supports the financial well being of our members.
• Supportive Environment: Join a collaborative team where everyone works together to support members and you gain experience across a variety of responsibilities.

WHAT YOU’LL DO

• Process loan applications and related documentation and prepare, post, and verify loan entries.
• Prepare and maintain lending reports, tracking tools, and organized filing systems.
• Review loan documents for accuracy and compliance with policies, procedures, and legislation.
• Prepare documentation for loan setup, advances, renewals, discharges, and security registration.
• Track expiry dates for insurance, mortgages, licenses, and other time sensitive requirements.
• Provide administrative support to lenders, including communication with solicitors, realtors, and external partners.
• Issue renewal letters, track annual review dates, and monitor receipt of financial statements.
• Monitor business accounts and lines of credit for compliance with terms and conditions.
• Review loan reports, identify required actions, and initiate follow up or elevate as needed.
• Monitor delinquent and overdrawn accounts and support lenders in resolving issues.
• Conduct credit investigations, security inspections, and searches as required.
• Provide courteous support to members, including processing payments and assisting with basic lending inquiries.
• Identify opportunities to improve lending workflows and recommend enhancements.
• Support team operations and demonstrate a willingness to jump in and assist with any aspect of branch operations as needed in our small team environment.
• Participate in meetings and policy reviews and contribute to a positive team culture.

WHAT YOU BRING

• Grade 12 diploma is required. A diverse combination of education and experience may be considered, including business, administration, finance, or other fields that support strong organizational and documentation skills.
• Experience in lending or financial services administration, including familiarity with lending documentation, security registration, and basic credit administration, is an asset but not required.
• Strong learning ability, accuracy, and attention to detail. On the job training and mentoring will be provided for the right candidate.
• Ability to interpret and follow policies, procedures, and regulatory requirements.
• Clear and courteous communication skills with members and colleagues.
• Proficiency with office…