Resident & Family Coordinator at Oakcrossing

Enhance resident transitions at Oakcrossing Long-Term Care as a Resident & Family Coordinator. This role focuses on managing admissions, providing psycho-social support, and improving resident well-being.

As the Resident & Family Coordinator, you will facilitate a smooth integration for new residents. Your responsibilities include overseeing applications and tours, personalizing resident spaces, and coordinating care conferences. Collaboration with multidisciplinary teams and acting as a liaison between families and staff will be essential for maintaining high care standards.

Key Responsibilities:

• Manage admissions processes and home tours

• Assist families in transition and moving processes

• Facilitate annual care conferences with the care team

• Provide psycho-social support and collaborate on palliative care

• Maintain communication channels with families and the community

Requirements:

• Registered Social Service Worker (RSSW) designation

• Experience in healthcare or long-term care settings

• Strong interpersonal and communication skills

• Ability to manage sensitive situations

• Familiarity with long-term care legislation and standards

Support new residents at Oakcrossing and enhance their transition experience through compassionate communication and coordination.
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