Specialty Program Manager - Hybrid; Ontario

Specialty Program Manager - Hybrid (Ontario) Our Mission:

Royal Drugs is a healthcare company providing specialty pharmacy, infusion therapy, and retail pharmacy services. Royal Drugs is partnered for success with Ontario Medical Supply. Ontario Medical Supply is a Leading Distributor of medical equipment, supplies, and services for healthcare organizations and home healthcare clients across Ontario. Together, we work towards supporting optimal health outcomes and better quality of life. Come Join Our Team!

The Specialty Program Manager plays a critical role in supporting patients prescribed specialty therapies. The role leads the identification, development, and national rollout of specialty pharmaceutical programs. This role combines clinical expertise and commercial orientation to grow service uptake, optimize patient access, and oversee a small clinical team (e.g., specialty nurses) supporting program delivery.

Job Title:

Specialty Program Manager

Location:

Royal Drugs:
Ontario - Hybrid Schedule
No. of Positions: 1
ATR: #5121
Salary: $78,750 to $105,000 per year
Type:
Full-Time, Permanent
This job posting is for an existing vacancy.

• Supervise, mentor, and coordinate a team of specialty nurses/clinical staff; set goals, conduct performance reviews, and manage workload/priorities.
• Recruit and onboard clinical hires; provide clinical/operational training and professional development.
• Analyze clinical landscape, unmet needs, referral patterns, payer dynamics, and specialty distribution to identify program opportunities and target accounts.
• Design and operationalize innovative solutions for health care providers, including specialists and key centres.
• Serve as clinical subject matter expert (SME) for therapy administration, safety monitoring, adverse‑event escalation, and patient management.
• Build relationships with KOLs, specialty clinics/infusion centers, specialty pharmacies, and patient advocacy organizations.
• Develop training and playbooks to support reimbursement team, Business Development Managers, and key‑account engagement.
• Collaborate with BDMs on territory planning and elevate complex clinical or access issues.
• Track KPIs (enrollment, time‑to‑first‑dose, adherence/persistence, program conversion, revenue impact) and drive continuous improvement.
• Other duties as assigned by Management.

• Degree in Nursing, or related healthcare field.
• Minimum 5 years of experience in cardiology.
• Strong understanding of specialty medications.
• Experience navigating insurance and prior authorization processes.

SKILLS:

• Proficiency with EMR systems.
• Excellent organizational, communication, and interpersonal skills.
• Ability to work independently and as part of a multidisciplinary team.
• Compassionate and patient‑centered approach to care.

While we thank you for your interest, only select applicants will be contacted regarding the position.

Royal Drugs is an inclusive and equal opportunity employer committed to providing diversity and accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. All applicants must make their requirements known when contacted.

The company reserves the right to close the competition based on business need and a sufficient pool of candidates who have applied.

AI will be used in the recruitment process.

OMS / Royal Drugs

Jul 10, 2026

Jul 17, 2026

• A&AODA Accessibility & AODA Acknowledgment Required within 30 days after job starts
• EO
  -2 Quality & Regulatory Training (Phase
  2) Required within 30 days after job starts
• EO-1 General Orientation (Phase
  1) Required within 30 days after job starts
• WHMIS WHMIS 2015 Required within 30 days after job starts
• WPVH Workplace Violence and Harassment Required within 30 days after job starts