Case Coordinator at Teladoc Health

Enhance member experience as a Case Coordinator with Teladoc Health, focusing on service quality and efficient case progression. Collaborate with clinical teams and manage records seamlessly.

This role at Teladoc Health involves coordinating case details, medical records, and support for members. You will interface with clinical teams to optimize scheduling and ensure clear communication. The position draws on your organizational skills while allowing for career development in a supportive environment.

Key Responsibilities:

• Create and transfer cases with providers

• Assist members and provide follow-up support

• Manage call logs in Boost/Salesforce

• Collaborate to support progression of cases

• Utilize technology for accurate record management

Requirements:

• 3-5 years of experience in a medical environment

• Post-secondary degree preferred

• Knowledge of medical terminology

• Strong organizational and multitasking skills

• Excellent verbal and written communication skills

Leverage your problem-solving skills and join Teladoc Health to drive positive member experiences.
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