Patient Administrative Specialist

Position: Patient Administrative Specialist at Stanford Health Care
Join Stanford Health Care as a Patient Administrative Specialist II, managing new patient coordination and scheduling. This critical role supports smooth clinic operations and enhances patient experiences.

This position requires a proactive individual skilled in patient interaction, appointment scheduling, and administrative tasks. Effective communication and organizational skills are vital as you manage patient inquiries, referrals, and documentation daily. You will make a meaningful impact by ensuring patients receive timely assistance and support in their journey through healthcare.

Key Responsibilities:

• Greet and assist patients during check-in and check-out

• Handle incoming and outgoing patient calls efficiently

• Manage appointment scheduling per referral guidelines

• Resolve patient escalations effectively, providing service recovery

• Assist in welcoming and orienting new PAS staff members

Requirements:

• High School Diploma or GED required

• Minimum of one year related healthcare experience

• Proficiency in Windows-based office software

• Strong written and verbal communication skills

• Ability to manage multiple tasks and prioritize effectively

Bring your organizational skills and compassion to enhance patient care at Stanford Health Care.
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