Bilingual Case Manager for Patients

Enhance patient support as a bilingual Case Manager at Bayshore Healthcare. Ensure seamless reimbursement navigation, fostering trust and communication for optimal healthcare access.

As a Case Manager on a 6-month contract, your role is crucial in providing expert support to patients and healthcare professionals. You will help with program paperwork, facilitate medication access, and explore reimbursement options. Building relationships with patients and their healthcare teams is essential to create positive experiences and manage complex scenarios with empathy.

Key Responsibilities:

• Enroll patients in the patient support program (PSP)

• Assist patients with reimbursement support via phone

• Develop trusting relationships with patients and caregivers

• Facilitate access to medications through reimbursement navigation

• Document patient interactions and ensure exceptional service

Requirements:

• Completion of post-secondary education or equivalent

• Bilingual proficiency in French and English

• Experience in healthcare, pharmaceutical, or insurance

• Strong communication and problem-solving skills

• Ability to work in a remote environment with minimal supervision

Support patient journeys by applying your skills as a Bilingual Case Manager at Bayshore Healthcare.
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