Quality Officer

Ready to revolutionize healthcare, making it faster and more accessible than ever before?

Founded in 2013 by Dwayne D’Souza,Helios Xwas built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today.

We’ve earned the trust of millions of people worldwide through category-leading products and well-known brands, including Med Express, Dermatica, Zip Health, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in-house medical teams, researchers, and pharmacists at the top of their fields.

In 2025, HeliosX treated more than 1.7 million patients globally and reached £781m in revenue, representing +337% year-on-year growth and cementing our position as the clear market leader in the UK. That growth translates into real-world outcomes: our weight-loss treatments helped patients lose 8.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life-changing impact at scale.

Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest-growing tech companies, further validation of both our momentum and our ambition.

2026 is another significant year for Helios

X. Our ambition is to surpass £1.1bn in revenue, continue expanding thoughtfully into new international markets and broaden our condition and treatment portfolio. As we scale, we're focused on building the technology, operational excellence and clinical capabilities that will support sustainable long-term growth. Joining HeliosX now means helping shape the systems, teams and products that will define the next chapter of digital healthcare.

You'll be solving complex problems at pace, working alongside exceptional people and building products that genuinely improve lives at scale.

There’s never been a more exciting time to join Helios

X. Come be a part of making our dream of easier and faster healthcare a reality!

We are looking for a detail orientated Quality Specialist, to establish and support the Quality Management System (QMS) across our Leamington Spa Pharmacy hub, working across both the Medexpress and Dermatica brands. The successful candidate will play a key role in implementing the system, working closely with the wider Quality and Pharmacy teams to ensure the right structure, documentation and processes are embedded.

This person will maintain the Electronic Quality Management System (EQMS), ensuring it accurately reflects current practice and remains a reliable single source of truth for quality documentation. This includes maintaining and updating Standard Operating Procedures (SOPs) so they stay accurate and fit for purpose as the business evolves.

A core part of the role is ensuring that pharmaceutical products are stored, handled and distributed in full compliance with regulatory requirements, particularly Good Distribution Practice (GDP). This means working proactively to identify and manage risk.

The postholder will also be responsible for ensuring all required training is completed and evidenced across the site. Deviation and change management will sit firmly within this role, meaning any departures from expected process are properly documented, investigated and closed out, and that changes to process or system are controlled and recorded appropriately.

Finally, the role supports audit readiness and insurance requirements around supply, ensuring the business is well prepared for internal and external audits and that any findings are addressed in a timely and structured way.

• Assist in maintaining the Quality Management System (QMS)
• Maintain QMS…