Patient Support Caseworker at Cencora

Enhance patient care as a Patient Support Caseworker with Cencora in Remote, Ontario. Engage in reimbursement processes and improve patient access with your expertise.

Cencora seeks a full-time Caseworker to support its Innomar Strategies team in Canada.

Your role will involve assisting reimbursement processes, coordinating documentation, and maintaining accurate case records. The position demands proactive collaboration with stakeholders to ensure timely issue resolution in healthcare services.

Key Responsibilities:

• Assist reimbursement processes for patient support

• Coordinate benefits documentation and case updates

• Resolve reimbursement issues and workflow exceptions

• Maintain accurate records for operational visibility

• Monitor reimbursement trends and support issue resolution

Requirements:

• High School Diploma/GED or equivalent experience

• 2+ years in reimbursement support or healthcare services

• Preferred certification in reimbursement support or related fields

• Strong organizational and communication skills

• Ability to address various patient support challenges

Bring your patient services experience and communication skills to enhance healthcare accessibility with Cencora.