Human Resources Coordinator

The Human Resource Coordinator supports the Human Resource Experts by assisting with the delivery of HR services to clients and internal projects. This role focuses on organization, coordination, and day-to-day HR administration to ensure work is completed efficiently and on time.

The Human Resource Coordinator works closely with HR Experts to prepare documents, coordinate projects, support HR processes, and help maintain clear communication with clients and internal teams. This role is ideal for someone who is organized, reliable, and interested in building their HR experience while supporting a high-performing consulting team.

This is a support role where attention to detail, responsiveness, and teamwork are essential. The Human Resource Coordinator helps ensure HR Experts have the information, materials, and coordination needed to deliver excellent client service.

Mindset

Entrepreneurial Thinking:  You see opportunity where others see uncertainty. You build structure out of ambiguity, find efficiencies, and aren’t afraid to design processes or solutions from the ground up. You move quickly but intentionally.

Critical Thinker:  You synthesize inputs, understand root issues, and develop solutions grounded in risk, context, and practicality. You’re trusted to think profoundly and advise clearly, even when the answer isn’t apparent.

Empathetic and human-centred:  You understand the impact of every policy, conversation, or decision on real people. You lead with care and nuance, helping clients navigate difficult conversations while preserving their dignity.

Ethical & Confidential:  You operate with discretion and integrity. Clients trust you to manage sensitive issues with professionalism and confidentiality.

Adaptable & Calm Under Pressure:  You’re comfortable switching between strategic work and operational tasks. You respond, not react. You can manage multiple client demands with confidence and flexibility.

Accountable & Ownership-Oriented:  You take pride in your work. You are organized, reliable, and committed to seeing projects through to completion. You represent OptimaHR with professionalism, clarity, and care.

SkillsetHR Coordination & Administrative Support

HR Process Support:  Assist HR Experts with onboarding, employee documentation, and HR administrative tasks.

Document Preparation:  Prepare policies, letters, reports, and HR documents using OptimaHR templates.

File Management:  Maintain organized HR files and documentation for clients and internal records.

Meeting Coordination:  Schedule meetings, prepare agendas, and record notes when required.

Employee Lifecycle Support

Recruitment Support:  Assist with job postings, interview scheduling, and candidate communication.

Onboarding Coordination:  Prepare onboarding documents and help organize onboarding processes for new hires.

HR Documentation:  Support the preparation of employment letters, policy updates, and HR communications.

Employee Relations & Risk

Trusted HR Counsel:  Provide grounded advice on sensitive employee matters with fairness and compliance.

Investigations:  Conduct workplace investigations into complaints or misconduct with discretion and objectivity, ensuring thoroughness and impartiality.

Conflict Resolution:  Mediate disputes to restore trust and team cohesion.

Compliance Guidance:  Ensure alignment with employment standards, occupational health and safety (OH&S), human rights, and privacy legislation.

Risk Mitigation:  Proactively identify HR risks and recommend protective strategies.

Employee Relations Support

Information Gathering:  Assist HR Experts by gathering information or documentation related to employee matters.

Process Support:  Help prepare materials and documentation related to employee issues, investigations,…