Bilingual EDI & AS400​/RPG Analyst​/Developer

Role:
Bilingual EDI & AS400/RPG Analyst/Developer

Skills Required:

• Bilingual proficiency in English and French

• Experience on AS400 programming- RPGLE, RPG, SQL, CL, CLLE

• Proficiency with EDI and experience with True Commerce, SPS Commerce, Intertrade and Trusted Link

• Understand of Batch processing

• Exposer to Debug, ROBOT SCHEDULER

• Free Format SQL programming

• Providing production support and development to applications running in batch and handling job abends

Good to have skills:

• Familiarity with Octopus, Service Now (or any other ITSM tool)

Roles & Responsibilities:

• Diagnosis and Resolution of EDI issues and other incidents

• Handling of daily EDI transactions

• Generate outbound EDI-ready data, consume inbound EDI data to update ERP tables

• New EDI partner onboarding and certification using True Commerce, Trusted Link, SPS Commerce, Intertrade, iTrade, etc.

• Acknowledge receipt and start to investigate, diagnose, and analyze the L3 application incident

• Cooperate with client group for investigation diagnosis and analysis of L3 application incident

• Provide temporary solution or a permanent solution to the incident which eliminates the root cause of the incident

• Documenting and Reporting

• For a Priority 1 or Priority 2 Incident, following receipt of incident, till the resolution of that incident. The L3 support team needs to provide updated reports to client by sending an e-mail at least once every 60 minutes

• For each incident received in Incident/Change/Problem Management the Support team will update Incident/Change/Problem Management with detailed description of the L3 application incident resolution achieved for the sa