DevOps Engineer; L2​/L3

We are seeking a Dev Ops Engineer to join our Corporate IT team. This is an L2/L3 engineering role situated at the intersection of corporate IT operations and cloud-native infrastructure. The successful candidate will be responsible for maintaining the security, reliability and monitoring of corporate-facing systems while driving meaningful automation that reduces operational toil and supports business objectives.

The Dev Ops Engineer will operate with significant autonomy across endpoint management, cloud infrastructure, alerting and incident response, and cross-functional collaboration. The ideal candidate brings a Dev Ops‑adjacent background applied to corporate IT challenges; someone who is equally comfortable administering Google Workspace, writing Terraform, and deploying serverless automations in the cloud.

Your primary focus will be to collaborate closely with various business teams including Operations, Finance, and Business Development to deeply understand their challenges, workflows, and strategic objectives. This collaboration is essential for designing, developing, and delivering fully integrated, technology‑driven solutions.

You will be responsible for the full lifecycle of these initiatives, from initial requirements gathering and solution architecture to implementation, user training, and post‑deployment optimization, ensuring that the technology directly supports and accelerates the organization's mission and performance goals.

A strong incident response orientation and a commitment to continuously improving runbooks, alerting pipelines, and operational workflows are essential.

• Own and maintain corporate IT infrastructure using Terraform, ensuring configurations are versioned, auditable, and secure.
• Design, build, and deploy automations using serverless automations in the cloud to streamline operational workflows and reduce manual effort.
• Own alerting and notification pipelines using platforms such as incident.io and other incident management tools, ensuring anomalies and critical events surface to the appropriate responders.
• Participate in and improve incident response workflows, including maintaining and iterating on runbooks, conducting post‑incident reviews, and driving down mean time to resolution.
• Package, deploy, and maintain internal tooling using Docker to support IT operations and automation efforts.
• Collaborate cross‑functionally with Security, Platform/SRE Engineering, and business stakeholders to align IT initiatives with organizational needs.
• Maintain and troubleshoot network infrastructure fundamentals, including DNS, VPN, and firewall configurations.

We’re looking for someone who has exposure to most of the areas below and proficiency in at least a few.

• 5 years of professional experience in IT engineering, systems administration, or a Dev Ops‑adjacent discipline.
• Administer Google Workspace at an organizational level, including user lifecycle management, security policies, group management, and audit log review.
• Demonstrated experience with Terraform for infrastructure‑as‑code, specifically managing cloud resources.
• Hands‑on experience with serverless and managed compute services
• Experience building and consuming REST APIs and webhook‑based integrations between corporate systems.
• Working proficiency in scripting using Bash and Python.
• Practical experience with k8s for containerizing and deploying internal tools and services.
• Familiarity with monitoring and observability platforms such as Datadog, Grafana, or equivalent.
• Familiarity with alerting and incident management platforms (e.g., incident.io, Pager Duty, or equivalent) and the ability to configure, tune, and maintain notification pipelines.
• Solid understanding of networking fundamentals, including DNS, VPN, and firewall technologies.
• Curiosity, initiative and willingness to learn

• Experience working in regulated industries (e.g., financial services, healthcare)
• Familiarity with compliance standards (e.g., NIST, ISO 27001, CIS)
• Experience with CI/CD pipelines and tooling such as Git Hub Actions, Cloud Build, or similar.
• Direct participation in incident response processes, including triage, escalation, remediation, and post‑incident review.
• Familiarity with ITIL or ITSM frameworks and their application to service delivery and incident management.
• Experience managing device fleet using MDM and endpoint tooling, ensuring devices are compliant, patched and properly configured.
• Strong documentation skills, including the ability to author clear, actionable runbooks, standard operating procedures, and technical reference material.
• Exposure to blockchain or distributed systems
• Certifications for AWS, GCP, Terraform

The pay range for this role is:

130, CAD per year (Remote (Canada))