IT Support Administrator Windows and Mac

Position: IT Support Administrator for Windows and Mac
Enhance your IT expertise as an IT Support Administrator focusing on Windows and Apple environments. This role includes image installation, troubleshooting, and remote support responsibilities.

With 3–5 years of IT experience, you'll handle software installations on laptops and desktops while providing comprehensive troubleshooting for both Windows and Macintosh systems. You'll perform printer maintenance and coordinate asset management, which includes disposal and inventory handling as part of your responsibility.

Key Responsibilities:

• Image and install software on Windows and Apple devices

• Troubleshoot issues across various platforms and devices

• Manage printer break‑fix and installation tasks

• Coordinate data backup and recovery operations

• Conduct hardware refreshes and manage repairs

Requirements:

• 3–5 years of IT experience and technical training

• Strong skills in Windows and Macintosh platforms

• Experience with Windows 10 OS imaging

• Knowledge of network concepts like TCP/IP

• Excellent customer service and organizational abilities

Utilize your IT skills and provide exceptional support in this dynamic role.
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