Systems Analyst at Rivercity Tech

Elevate your IT skills with Rivercity Tech as a Systems Analyst in Saskatchewan. Tackle escalated support tickets while guiding newer analysts through complex issues.

In this role, you will navigate escalated challenges across Windows, Microsoft 365, networking, and server management. With 2-4 years of experience in IT support, you'll assume ownership of issues and mentor upcoming team members. Your expertise will ensure seamless operations and robust client communication.

Key Responsibilities:

• Own escalated tickets in Windows and Microsoft 365

• Administer Active Directory and Exchange Online effectively

• Troubleshoot networking including DNS, DHCP, and VPN

• Support endpoint security and proactive risk management

• Document solutions to enhance team knowledge

Requirements:

• 2-4 years in an MSP or IT support role

• Proficient in Microsoft 365 and Windows Server

• Confident in remote management and networking

• Ownership mindset for client issues

• Valid driver's license and reliable vehicle

Join Rivercity Tech to make a real impact on Saskatchewan businesses with your systems knowledge and analytical mindset.
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