Bilingual HCM Training Consultant; French​/English

Canada

Posted Tuesday, July 21, 2026 at 5:00 AM | Expires Saturday, August 22, 2026 at 4:59 AM

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand prom ise - Makes Work Life Better ™ - Reflec ts our commitment to employees, customers, partners and communities globally.

Dayforce is seeking a Bilingual HCM Training Consultant (French/English) to join our Global Training Services team. In this role, you will deliver engaging virtual training to customers, internal employees, and partners, helping them successfully adopt and maximize the value of Dayforce HCM solutions.

Working in a dynamic environment with frequent product enhancements, you will maintain expertise across Dayforce functionality while designing and delivering effective learning experiences in both French and English. You will collaborate with customers and internal stakeholders to understand business needs, tailor training solutions, and support customer success through high-quality learning experiences.

This role supports Government of Canada customers and projects. Candidates must be eligible to obtain or maintain Canadian Protected B security clearance and meet applicable Government of Canada residency and eligibility requirements.

• Maintain certification on Dayforce HCM functionality, including HR, Benefits, Talent, Workforce Management, Dayforce Platform, Payroll, and other product areas as required.
• Deliver virtual Dayforce training to customers, internal employees, and partners in both French and English.
• Stay current on Dayforce product functionality to ensure effective and up-to-date training delivery.
• Demonstrate a continuous learning mindset by participating in product communities and enablement programs.
• Troubleshoot customer training issues ranging from moderate to advanced complexity.
• Manage multiple training initiatives while demonstrating strong time management and project management skills.
• Collaborate with internal and external stakeholders to identify and address customer training needs.
• Develop an understanding of customer business environments to deliver relevant and effective training.
• Gather customer information to provide consultative training recommendations and solutions.
• Tailor training materials and delivery using customer-specific business processes, data, and scenarios.
• Deliver consulting and customized training engagements that support customer success.
• Support the development, review, and maintenance of training materials, facilitator guides, learner resources, job aids, and digital learning content.
• Partner with subject matter experts to ensure training content remains accurate, current, accessible, and aligned with learner needs.
• Provide guidance and coaching to Training Specialists and Training Consultants as needed.
• Communicate key Dayforce HCM messaging related to product functionality, implementation, education, and support.
• Contribute to departmental goals, customer satisfaction objectives, and utilization targets.
• Complete required administrative responsibilities, including time reporting, expense reporting, assigned training, and timely communication.

• Fluency in both French and English.
• Experience delivering training to customers, internal employees, or partners.
• Excellent presentation, facilitation, and communication skills in both French and English.
• Experience delivering effective virtual instructor-led training.
• Ability to quickly learn new concepts and communicate them clearly and confidently.
• Strong customer-facing consulting and relationship management skills.
• Excellent organizational, time management, and project management skills.
• Experience using Microsoft Office and virtual collaboration tools,…