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Job Description & How to Apply Below
In this role, you will be a vital resource on the North American Product Technical Support team, helping to diagnose and resolve complex issues related to mechanical, hydraulic, and electronic control systems. You will document technical issues, collaborate with various teams, and contribute to enhancing product quality while providing critical support to dealership technicians.
Key Responsibilities:
• Provide essential remote technical support to dealership staff
• Diagnose complex systems using various technical schematics
• Collaborate with teams to address recurring technical issues
• Develop and publish technical service information
• Accurately track all dealer diagnostics and inquiries
Requirements:
• Degree in Agricultural or Mechanical Engineering preferred
• Minimum 5 years of technical service experience
• Strong knowledge of electronic systems and diagnostics
• Familiarity with business applications and diagnostic tools
• Excellent verbal and written technical communication
Utilize your skills as a technical specialist to support CNH’s innovative agricultural solutions and advance your career.
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