More jobs:
Job Description & How to Apply Below
Technical Account Manager
Location:
Office-first or Remote
At Vendasta, we're leading the AI revolution from right here in Saskatoon—and beyond. We work together to empower our partners and customers through our AI-powered customer acquisition and engagement platform to help them get more customers—and keep them. We're proud to share that Vendasta has officially been named one of Canada's Most Admired Corporate Cultures for 2025!
About the Job As a Technical Account Manager, your mission is to deliver exceptional outcomes and strategic guidance to high-value digital advertising Partners and their SMB clients. By combining performance data, paid media expertise, and AI-augmented insight, you will manage, troubleshoot, and scale campaigns that exceed expectations across platforms such as Google Ads, Meta, Tik Tok, and Match Craft. In this role, you will act as the primary strategic and technical point of contact for Partners and internal stakeholders—ensuring campaign excellence, insight-driven decision-making, and high client satisfaction.
Through advanced troubleshooting, Q delivery, and partner enablement, you will strengthen relationships and influence long-term success for both the Partner ecosystem and Vendasta's broader growth objectives.
As a Technical Account Manager, you'll work with Partners, SMB clients, internal stakeholders, Growth Tech Enablement, Paid Media Fulfillment, Product, and cross-functional stakeholders (e.g., Partner Success, Fulfillment, Product) to:
Strategically manage and optimize digital advertising campaigns across SEM, Paid Social, and vertical-specific platforms (e.g., Match Craft)
Leverage AI-enhanced performance data, platform diagnostics, and predictive tools to refine bidding, targeting, and budget strategies
Own technical configuration, optimization cycles, and diagnostics for high-impact partner accounts
Use structured testing plans, attribution models, and AI insights to improve campaign KPIs (e.g., CPA, ROAS, CTR)
Serve as the primary point of contact for all campaign-related inquiries, resolutions, and escalations across a portfolio of Partners and their SMBs
Lead Quarterly Business Reviews (QBRs), campaign review calls, and performance walkthroughs, delivering value-based reporting and strategic guidance
Educate partners on the Match Craft platform and associated tooling, promoting feature adoption, campaign readiness, and workflow alignment
Build long-term partner relationships through trust, transparency, and insight-led communication
Conduct performance analyses using Vendasta, Match Craft, and third-party tools, surfacing trends and performance drivers
Translate data into compelling narratives tailored to both technical and non-technical audiences, including partners and SMBs
Create and deliver automated or custom reports with clear next-step recommendations, AI-enhanced visuals, and business impact assessments
Identify root causes of performance issues, recommending actions across creative, audience, platform, or budget strategy
Collaborate with Growth Tech Enablement, Paid Media Fulfillment, and Product to identify gaps in tooling, workflow, or enablement
Propose and document best practices that improve scalability, partner experience, and operational efficiency—especially using AI tools
Pilot new methodologies (e.g., prompt libraries, forecasting tools, automated insights) and contribute feedback for refinement and rollout
Maintain clean CRM documentation and internal alignment via campaign notes, project tracking, and case resolution paths
What You Bring to the Table You bring 3+ years in digital advertising, technical account management, or performance marketing, preferably in a SaaS, agency, or reseller environment, alongside a preferred Bachelor's degree in Marketing, Business, Communications, or a related field. You possess experience working with Match Craft and other ad platforms (e.g., Meta Ads Manager, Google Ads, Tik Tok for Business), managing external B2B2C client relationships, proficiency in campaign diagnostics and attribution analysis, and a strong working knowledge of ad KPIs, reporting metrics, and A/B testing methods.
You are…
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×