Director, Zendesk CCaaS: Enterprise CX & AI Transformation

A leading digital consultancy seeks a Director for their Zendesk (CCaaS) practice. The ideal candidate will drive innovative implementations and partner with technology vendors to enhance customer experience. Responsibilities include P&L management, developing scalable delivery frameworks, and leading complex engagements with enterprise clients. Candidates should have 10+ years experience in contact center technology, strong leadership skills, and proven track records in practice leadership.

A competitive salary package, including healthcare and performance bonuses, is offered.
Join us at TELUS Digital as our next Director, Zendesk CCaaS:
Enterprise CX & AI Transformation in Canada. The following position is for a Director, Zendesk CCaaS:
Enterprise CX & AI Transformation with TELUS Digital. Our group is growing, and we are hiring a Director, Zendesk CCaaS:
Enterprise CX & AI Transformation in Canada. This position is for the Director, Zendesk CCaaS:
Enterprise CX & AI Transformation role at TELUS Digital.