Parts Shipper Receiver Lead

Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your career.
We are a great place to work—with competitive pay and benefits, mentorship, growth opportunities, and a culture that prioritizes teamwork, safety, and community support. We are committed to embracing new technology, ensuring that we stay at the forefront of innovation in our industry. With over 1,700 employees across 44 locations in North America, we provide exciting employment opportunities that can drive your future growth.
Join us at Inland Truck & Equipment and go ALL IN on a career that has it all.
This position is located at our sales and service dealership in Saskatoon, SK.
THE OPPORTUNITY  The Parts Lead Hand will be responsible for the overall sales performance, the customer service level, and the development of the parts counter staff. The Parts Lead Hand will be looked upon for recommendations involving overall parts department efficiencies and improvements. Other responsibilities include working daily alongside the front parts counter staff fulfilling customer orders. Additionally, the Parts Lead Hand will help monitor inventory, order parts, make recommendations to the Parts Manager, and work effectively with all dealership staff in order to ensure the highest level of customer service is provided to all customers at the dealership.
YOUR RESPONSIBILITIES   Works with the Parts Manager to establish sales objectives for the parts counter staff
Ensures customer satisfaction by maintaining and developing exceptional customer service levels from the parts counter staff
Sets realistic telemarketing sales call goals and works with the counter staff to accomplish them
Ensures that the parts counter staff understand their duties and responsibilities
Leads by example by displaying professional and ethical conduct at all times
Coaches parts counter staff as needed
Works effectively with the shipping and receiving department to ensure timely and accurate delivery
Encourages aggressive marketing by all parts department employees
Understands, keeps abreast of and complies with federal and local regulations that may affect parts sales
Keeps abreast of all new products and updates, and continually upgrades training
Safeguards company equipment at all times
Procures all parts required by customers or technicians as requested
Assists when required in the shipping and receiving of parts and in the maintenance of stock levels
Assists Product Support Representatives in fulfilling customers’ requirements
Updates parts related information on a regular basis and maintains files as required
WHAT WE LOOK FOR   High school diploma or a general education degree (GED) is essential
At least 5 years of experience working in a commercial truck parts department
Valid Class C Driver’s license
Forklift Certification or ability to operate a forklift
Excellent customer relations skills
Accountability and dependability
Must be able to lift a minimum of 25 kgs or 50 pounds
CANADA BENEFIT PACKAGE  Our employees receive a generous benefits package including:
Extended Medical (including Vision)
RRSP with employer matching program
Long Term and Short Term Disability
Life Insurance and Accidental Death and Dismemberment Insurance
Paid Time Off
On-going training opportunities
Are you ready to go ALL IN on a career at Inland? We invite you to apply today!

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