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Job Description & How to Apply Below
Elevate your career as the Auto Glass Technical Service Lead, managing a skilled team, overseeing repairs, and ensuring top-notch customer satisfaction. This role blends technical expertise and customer service excellence in a dynamic environment.
In this leadership position, you will supervise auto glass technicians while conducting technical training and ensuring strict adherence to health and safety standards. Your responsibilities include skill assessments, quality assurance, and service coordination to deliver high-quality repairs and replacements. Stay informed about industry trends as you provide invaluable support to your team and clients.
Key Responsibilities:
• Supervise and mentor a team of technicians
• Ensure compliance with health and safety rules
• Conduct training sessions for technicians
• Inspect completed services for quality assurance
• Schedule and coordinate service appointments
Requirements:
• High school diploma or equivalent
• Proven experience in auto glass repair
• Strong supervisory skills and technical expertise
• Excellent communication and customer service abilities
• Attention to detail with commitment to quality
Lead a dedicated team and enhance customer experiences in auto glass services.
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