Director of Operations

The Director of Operations serves as a key member of the executive leadership team and is responsible for ensuring that La Familia Sana’s internal operations, infrastructure, compliance systems, facilities, human resources, technology, risk management, and administrative functions operate efficiently and effectively.

Healthy families=Healthy communities La Familia Sana offers empowerment, education, direct support services and advocacy for underserved individuals and families. We are the helping hand to those who need us most.

Director of Operations

Position Title: Director of Operations

Position Type: Full-Time, Exempt

Salary Range: $95,000–$125,000 annually DOE

Reports To: Executive Director

Location: Cloverdale, CA

Supervises: Administrative, Facilities, HR, Operations, and other assigned staff

About La Familia Sana La Familia Sana is a community-rooted nonprofit organization dedicated to strengthening family well-being, community resilience, health equity, and preparedness throughout Northern Sonoma County.

What began as a grassroots effort has evolved into a rapidly growing organization managing multiple public and private funding streams, large-scale community initiatives, capital improvement projects, family resource programming, emergency preparedness efforts, and strategic partnerships across the region.

As we continue to scale, we are seeking an experienced operations leader who can help build the systems, infrastructure, and organizational capacity needed to support sustainable growth while preserving the community-centered values that define our work.

Position Summary

The Director of Operations serves as a key member of the executive leadership team and is responsible for ensuring that La Familia Sana’s internal operations, infrastructure, compliance systems, facilities, human resources, technology, risk management, and administrative functions operate efficiently and effectively.

This position translates organizational vision into operational excellence.

The Director of Operations will oversee the systems and structures that allow programs and staff to thrive while ensuring compliance with grant requirements, labor laws, nonprofit regulations, and organizational policies.

The ideal candidate is a strategic thinker, strong people manager, skilled project leader, and systems builder who thrives in fast-paced environments and enjoys creating order from complexity.

Because La Familia Sana is experiencing significant growth, the successful candidate must be comfortable operating in an evolving environment where priorities may shift and new systems may need to be created from the ground up.

Essential Leadership Functions

The Director of Operations is expected to:

• Serve as a strategic thought partner to the Executive Director.
• Oversees Partnerships Manager, Director of Children & Family Services, CHW Supervisor and Health & Housing Specialist
• Build infrastructure that supports organizational growth and sustainability.
• Develop systems that improve efficiency, accountability, communication, and compliance.
• Create operational capacity that allows leadership and program staff to focus on mission delivery.
• Foster a culture of accountability, collaboration, transparency, and continuous improvement.
• Ensure organizational resources are stewarded responsibly and effectively.

Core Responsibilities

Organizational Operations & Administration

Organizational Systems

• Design, implement, and improve operational systems across the organization.
• Develop policies, procedures, workflows, and internal controls.
• Ensure consistency and efficiency across departments.
• Monitor organizational performance metrics and operational outcomes.
• Create systems that support scalability and long-term…