University Registrar

The university registrar provides strategic leadership and oversight for registrarial services, student finance and awards, student service delivery, and student information systems. This role directs priorities, goals, staffing, and operations across multiple units in alignment with institutional and portfolio plans, while contributing to the broader leadership of the student and learning portfolio. This position guides policy development and application, offers expert advice to senior administration, and collaborates with academic and administrative partners to support student recruitment, retention, and success.

This role balances operational management with long-term institutional planning, shaping the student experience and institutional reputation. The registrar also represents the university in governance bodies, committees, and formal events, while leading initiatives that enhance services, systems, and enrolment strategies.

• Leads strategic planning, direction, and oversight of registrarial, student finance, service delivery, and student information system units.
• Directs development, implementation, and communication of institutional policies, procedures, and practices.
• Provides expert policy advice and guidance to senior administration and institutional stakeholders.
• Contributes institutional data and analysis to planning efforts.
• Manages operations of registration, academic records, scheduling, financial services, awards, and student systems.
• Manages a team of direct reports across multiple service areas, including hiring, professional development, mentoring, assigning workflow, and performance management.
• Develops collaborative partnerships with colleges, schools, and administrative units to support student success initiatives.
• Represents the university in governance bodies, committees, and ceremonial events, such as convocation.
• Aligns unit plans, resources, and activities with institutional priorities and strategic directions.
• Oversees financial and human resource allocation, budgeting, and sustainability of services and programs.
• Guides development of student-centred services, systems, and processes for registration, payments, and academic progression.
• Promotes continuous improvement of programs, policies, and service delivery across units.
• Facilitates resolution of complex student issues.
• Monitors risks, identifies trends, and addresses challenges impacting services and institutional reputation.
• Communicates policies, regulations, and institutional decisions to internal and external audiences.
• Communicates and acts in a respectful and professional manner, collaborates effectively, abides by policy, contributes to a positive and productive work and learning environment, and models these behaviours across the institution.
• Builds and leads diverse teams, champions inclusive leadership, and values different perspectives.
• Engages in and supports the understanding and growth of employees with the frameworks, initiatives and activities relating to equity, diversity and inclusion and Indigenous engagement.
• Sets and achieves actionable goals in alignment with Indigenous engagement and equity, diversity, and inclusion frameworks; addresses systemic inequities affecting underrepresented equity groups.
• Undertakes related duties, as assigned, consistent with the nature of the position.

• Minimum of a bachelor’s degree in a related field; a master’s degree is preferred.
• Minimum of seven years of progressively responsible leadership experience including experience in registrarial services and understanding of strategic enrolment management and student support programs.
• Experience in policy development, implementation, and assessment, along with…