Quality Analyst

What we offer

• Competitive Pay
• Comprehensive Benefits Package including Retirement Savings Plan, Extended Health Care, Dental, and Vision
• Paid statutory holidays and paid vacation days
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

You will be responsible for examining quality data to identify trends and gaps in processes across various departments. Additionally, you will conduct internal and supplier root cause investigations, monitor QA systems, and analyze performance data. You will also advise and present to the executive team on company quality performance and KPIs and set goals.

• Perform internal QA audits that are compliant with corporate policies, practices, and procedures.
• Assist with the maintenance of QA monitoring programs, including audits and controls.
• Promote and advocate quality achievement and performance improvement across the organization.
• Audit compliance with local, national, and international standards and legislation.
• Utilize field data to create and present historical data and trending data to Executives and customers.
• Lead Root Cause investigations.
• Analyze and present quality data.
• Create and maintain QA/QC documentation.
• Perform all duties in accordance with Silent-Aire Limited Partnership safety program standards and Alberta Occupational Health and Safety Act, Regulations, and Code.
• Other duties as required.

Required:

• Post‑secondary education in an appropriate field or a combination of education and experience
• Minimum 3 years of direct work experience with QA systems, regulations, guidelines, and associated standards
• 3+ years of client engagement experience
• Knowledge of QA cause and effect methodologies
• Proven experience conducting Corrective and Preventative Action (CAPA) and Root Cause Analysis (RCA)
• Highly motivated and self‑directed, capable of multi‑tasking, and able to work with minimal supervision
• Extremely detail‑oriented and analytical thinker
• Able to interface directly with cross‑functional teams
• Strong problem identification and resolution skills
• High level of proficiency with Microsoft Office, particularly Excel
• Strong work ethic and positive team attitude
• Clear and concise communication ability
• Occasional shop environment, requiring adherence to safety policies and exercise of caution, as the environment presents many naturally occurring hazards
• Ability to work and communicate with prudence, while effectively managing time, completing tasks, and working safely

Preferred:

• Experience in HVAC industry
• Training and/or experience of Six Sigma techniques and Lean Manufacturing
• Training and/or experience in ISO 9001 and ISO 45001

HIRING SALARY RANGE: $70, CAD (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit

Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential.

A copy of Johnson Controls’ applicable AODA policies are available on our website at  for your reference, and can be made available in accessible formats upon request.