Commercial Property Manager

Fortress Properties manages commercial properties and their tenants across Western Canada. The portfolio represents a significant portion of industrial and multi-tenant commercial space, and ownership remains closely involved in how the properties perform. These are active, income-producing assets that require engaged oversight and hands-on management.

The company has continued to strengthen its internal capabilities as its portfolio has grown. Dedicated administrative support and an in-house maintenance team allow Property Managers to stay focused on tenant relationships, property operations, budgeting, capital planning, and maintaining consistent standards across the portfolio. Leadership is accessible and engaged, decisions are made with a long-term view of the properties, and the team works closely together to address issues efficiently and keep each asset performing as it should.

The Opportunity
This role will suit someone who appreciates the balance between structure and unpredictability. You will oversee a significant portion of the portfolio, moving between financial oversight, capital planning, vendor negotiations, tenant service and on-site presence as the properties require.

Some periods will demand focused budget review and long-term planning. Others will call for site walks, tenant discussions, or resolving operational challenges that cannot wait. Competing priorities are part of the responsibility, and you will be expected to make decisions and stand behind them. Knowing when to delegate and when to step in directly is essential.

Ownership is tangible in this role. It is reflected in the condition of the buildings, the way tenants are managed, and the financial performance of the portfolio.

Key Responsibilities
As the Commercial Property Manager, you will work collaboratively and be responsible for:

1. Property Operations

Oversee the day-to-day operations of a commercial portfolio.

Conduct regular site visits and seasonal inspections to ensure safety, appearance, and functionality of assets.

Identify building deficiencies, determine root causes, and implement corrective action.

Manage third-party contractors including snow removal, landscaping, and service vendors, ensuring scope, quality, and performance standards are met.

Ensure properties operate efficiently and reflect the ownership’s expectations for quality and presentation.

2. Financial Performance & Capital Planning

With accounting, prepare and manage annual operating budgets for assigned properties.

Monitor operating expenses and capital expenditures, ensuring alignment with budgetary targets.

Lead capital project planning, obtain competitive quotes, and help oversee project execution.

Review and negotiate service contracts to protect value and control costs.

Collaborate with administration on a wide variety of areas including rent collection, delinquencies, and financial reporting.

Build and maintain professional, responsive relationships with tenants.

Interpret lease agreements and clearly understand landlord and tenant obligations.

Address tenant concerns related to maintenance, operations, and compliance in a timely manner.

Support tenant retention through consistent communication and follow-through.

Work closely with maintenance and administrative teams to delegate effectively and ensure execution.

Participate in regular operational team meetings to review renewals, vacancies, work orders, and site priorities.

Provide clear direction, feedback, and support to internal teams to strengthen performance and accountability.

Contribute to improving internal processes, particularly around communication and maintenance tracking.

Qualifications
As the Commercial Property Manager, you will possess the following qualities:

The Essentials (Hard Skills)

Demonstrated experience in commercial property management, overseeing multiple properties within a diversified portfolio.

Good working knowledge of building systems and construction practices in commercial environments is considered an asset.

Proven experience preparing and managing operating budgets, including capital expenditures.

Ability to read, interpret, and enforce commercial lease agreements and service contracts.

Experience coordinating vendors and managing service agreements to ensure quality and cost control.

Financially literate and comfortable addressing collections matters in collaboration with administration.

Valid driver’s license and willingness to travel between sites.

The Intangibles (Soft Skills)

A practical…