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Job Description & How to Apply Below
Lead a high-performing retail team at Filson as a Key Holder. Focus on exceptional customer interactions and operational excellence to drive sales and brand loyalty.
This management role entails fostering a culture of motivation among sales associates while collaborating with the Store Manager. As a pivotal member of the team, you will engage in direct training, support conflict resolution, and provide insightful feedback. Your expertise will help create high-quality customer experiences and elevate staff performance metrics through effective coaching.
Key Responsibilities:
• Support customer needs with expert product knowledge
• Assist in hiring and training new team members
• Provide real-time coaching to improve sales effectiveness
• Implement marketing strategies and events in-store
• Ensure store standards for merchandising and safety
Requirements:
• At least one year of leadership experience
• Strong selling and customer service skills
• Ability to make data-driven decisions
• Friendly demeanor with effective communication skills
• Must be able to lift 30 pounds and stand for long periods
Embrace the spirit of adventure at Filson by enhancing our customer service and operational standards.
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