Assistant Manager, Customer Experience at lululemon

Enhance guest experiences at lululemon as an Assistant Manager in the store. Lead a dedicated team to ensure exceptional service and promote a vibrant, inclusive environment.

As the Assistant Manager of Guest Experience, you will play a pivotal role in managing the store team r leadership will shape a culture of belonging and growth, ensuring both team members and guests enjoy a top-tier shopping experience. Key skills include strong team management, problem resolution, and customer-oriented communication.

Key Responsibilities:

• Create an inclusive team environment celebrating diverse backgrounds

• Support team learning through feedback and professional mentoring

• Ensure exceptional guest interactions and product knowledge

• Collaborate with other managers on business strategies

• Maintain effective store operations, including opening/closing procedures

Requirements:

• 1 year of team management experience

• Proven leadership in a retail environment

• Strong problem-solving and decision-making skills

• Reliable transportation to assigned store

• Willingness to work flexible hours, including weekends

Drive guest satisfaction and foster team development as part of lululemon's retail leadership.
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