Fashion Sales Advisor

Use fashion knowledge and customer service skills as an H&M Sales Advisor, guiding shoppers through products and the store experience.

This Sales Advisor role suits candidates passionate about fashion and motivated by excellent customer experiences. You will use product knowledge, communication, and sales skills while supporting store operations. The work includes customer conversations, product promotion, garment care, and merchandise presentation.

• Welcome and guide customers through store and OMNI experiences
• Share fashion trends, product information, and relevant recommendations
• Promote products, Hello Member, and sustainability initiatives
• Complete garment refilling, steaming, care, and replenishment routines
• Maintain fitting rooms, checkout areas, displays, and stockrooms

• Passion for fashion and H&M products
• Motivation to deliver excellent customer experiences
• Communicative, creative, curious, flexible, and action-oriented approach
• Sales experience in a collaborative environment
• Customer service experience in fashion, retail, or related industries

Bring fashion awareness, customer service, and sales experience to H&M while supporting polished store operations.