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Job Description & How to Apply Below
The Mustard Seed is committed to helping individuals experiencing homelessness transition toward and maintain sustainable and healthy lifestyles.
Employment Type:
Casual
Schedule:
Casual Employment, no guaranteed hours
Reporting to: Housing Supervisor
City: Saskatoon
Number of Positions to Fill: 1
RFR #: 1904
Description:
The Housing Support Worker at The Mustard Seed provides a safe and supportive environment to all residents. Reporting to the Housing Manager, the Housing Support Worker is responsible for ensuring the physical, emotional, social, and spiritual well‑being of the residents in our Housing Support Worker program. The position works collaboratively with support systems to encourage resident independence, community engagement and housing stability.
The Housing Support Worker will be working both off‑site and on‑site at the residence which functions within a recovery‑oriented care model principle.
Duties And Responsibilities
Provide support with finding secure housing for residents
Connect with a specified group of residents living in supportive housing on an ongoing basis to assist in building the skills of daily living including room checks
Accompany residents to appointments if necessary
Assist with the day‑to‑day operations, including food provision, assisting with laundry and cleaning of rooms to provide a safe, supportive living environment for our clients
Assess client’s level of intoxication, risk factors, immediate needs, vulnerabilities and inform supervisor of any concerns
Support the working relationship between the resident and their support network
Refer the resident back to their Case Managers whenever possible/necessary and ensure there are clear lines of communication with outside organizations who serve the residents
Provide medication assistance to residents who use the medication assistance program and coordinate with pharmacies as needed
Provide information about community supports
Document resident interactions, resident referrals, progress and any change in behaviour
Communicate with staff and managers regarding the general progress of the client
Implement de‑escalation techniques and conflict resolution strategies as needed
Complete incident reports and daily logs in a timely manner
Welcome and support volunteers when necessary
Host community events
Engage in intentional interaction with residents to build rapport and foster community
Cover Front Desk for patrols and breaks
Complete required training including but not limited to FOIP, First aid and CPR, Naloxone, NVCI and De‑escalation certification and attend meetings
Maintain professionalism and adhere to all policies and procedures including but not limited to Health & Safety and HR policies and procedures
Other duties may be assigned
Minimum Qualifications And Skills
Diploma or an undergraduate degree in a related field such as Human Services (Addictions, Nursing, Social Work, EMT, EMR, Psychology) along with professional registration where required, or equivalent combination of experience and training.
Minimum of 1 year of experience working with marginalized individuals
Passionate about ending homelessness in Saskatchewan
Demonstrated compassion and empathy toward clients with addictions, mental illness, physical disabilities, behavioural issues, and/or medical issues
A broad knowledge of and experience working with Indigenous communities is an asset
Strong commitment to Trauma Informed Care and Recovery‑oriented care model principles
Cultural sensitivity and respect for client individuality and self‑determination
Knowledge/understanding of poverty, homelessness, oppression, addiction and mental illness
Ability to work under minimal supervision
Strong communication skills and ability to work within a cross‑functional team
Strong organizational, administrative and computer skills
Ability to interact with a variety of individuals
Ability to de‑escalate situations while remaining calm and professional
Conflict resolution skills and ability to manage residents in crisis situations
Willingness to complete required training (e.g. First Aid, SafeTALK, Non‑violent) to be fully equipped to work with guests
Working Conditions
Work week is usually 40…
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