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Job Description & How to Apply Below
Who We Are
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.
As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life – there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Job Description
POSITION PURPOSE SUMMARY
The Money Management Caseworker will provide casework support to individuals on the Budget Management Program in accordance with contract obligations, policies and procedures, The Salvation Army’s mission, values, and standards. The primary responsibility of the caseworker is to work alongside clients to develop independent money management skills.
Accountabilities
Casework
The position of trustee caseworker is designed to help foster growth in clients both with life skills as well as money management. The caseworker will be expected to work both one‑on‑one with clients in an office setting, as well as provide group support and workshops surrounding relevant topics.
The caseworker will be assigned caseload by the Ministry of Social Services Tier One Trustee clients. These clients are being placed onto the Budget Management Program with the expectation that they will build life skills that will lead to both financial and personal growth and independence.
Managing an assigned caseload;
Complete client intakes / discharges and establish and maintain productive communication with clients and maintain case files to include all required supporting documentation related to each client.
In cooperation with the client prepare a monthly budget plan to assist them with setting financial goals, development milestones, ensure their income assistance benefits are disbursed in a way that best meets their basic needs. Work with client to help them achieve their maximum possible level of independence.
Conduct Individual sessions with clients, keeping records as to the nature of each session including discussion with Social Workers.
Maintain regular communication with clients to discuss how the budget is going and build life skills. Work with the client to develop skills for reaching independence.
Connect clients with internal and external agencies and work alongside them to provide the client with the best possible care.
Maintain accurate, comprehensive, and current file records including income and expenses as well as funds issued, in an organized fashion.
Prepare necessary forms for clients – OAP, CPP Benefits, etc.
Participate in the cheque distribution and preparation for bills, expenses, personal allotments
Maintain the client management database with all required information
Prepare and facilitate relevant Budget management seminars or group education opportunities for clients
Assist clients when needed with finding accommodations, food, mediate with creditors or other assistance as it relates to the strong financial health of the clients
Participate in department staff meetings and strategic planning to ensure programming and goals reflect clients’ needs as these may evolve or change
Connecting client to Salvation Army supports to provide optimal level of care to clients (i.e., Pathways of Hope Worker, Addictions Counsellor, Pastor).
Help client with underlying barriers that might be leading to money mismanagement (including social wellbeing, mental wellbeing, physical health as well as spiritual wellbeing).
Upholds the mission and values of The Salvation Army in all aspect of required tasks
Administration
Complete monthly spreadsheet provided by Social Services to track progress and achievements of clients.
Keep detail record of case notes on client files.
Support…
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