Job Description & How to Apply Below
In this vital position, you will ensure a safe and supportive environment at the Crossroads Residential Services – Warming Centre. The Direct Support Worker will monitor client activities, enforce program policies, and provide essential services while respecting the diverse needs of individuals in crisis. You'll collaborate closely with the team to maintain operational standards and promote client understanding of available resources.
Key Responsibilities:
• Provide ongoing support and assistance to clients
• Enforce program policies and regulations strictly
• Conduct client admissions and evaluations for service understanding
• Document issues and recommend actionable solutions
• Assist with daily maintenance, meals, and emergency readiness
Requirements:
• High school diploma required; post-secondary education preferred
• Minimum 10 months' experience with vulnerable populations
• Skills in communication, confidentiality, and conflict resolution
• Willingness to undergo training (e.g., First Aid, de-escalation)
• Ability to work under stress with a compassionate approach
Make a difference in the lives of vulnerable individuals through effective support, empathy, and dedicated service at The Salvation Army.
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