Social Services Case Management Manager

Lead case management services with The Salvation Army, supervising teams, maintaining client caseloads, and supporting housing and health outcomes. This front-line management position oversees programs and facilities.

The Social Services Manager manages daily Case Management Team operations and may assist leadership with facility management. Responsibilities include case conferences, intake, risk assessments, interventions, referrals, documentation, and reporting. The position supports clients through difficult times while promoting movement toward self-sufficiency.

• Manage daily operations of the Case Management Team
• Lead weekly case management meetings and case conferences
• Conduct intake, risk assessments, and client interventions
• Maintain caseloads, records, statistics, and required reports
• Network with providers regarding referrals and housing services

• Ability to supervise case management and frontline teams
• Ability to maintain accurate, complete client documentation
• Ability to support crisis intervention and emotional support
• Ability to communicate with agencies and community partners
• Commitment to confidentiality, dignity, respect, and professional conduct

Apply case management, supervision, documentation, and community networking skills while supporting clients through The Salvation Army’s social services.