Office Administrator

Position: Office Administrator at Manitoulin Transport
Become an Office Administrator with Manitoulin Transport, where your organizational skills and customer service will shine. Handle freight tracing, communicate with customers, and generate reports to support our extensive transportation network.

In this key role, you'll navigate customer requests via email and phone, ensuring smooth operations within our team. We are looking for someone organized and capable of multitasking, with the ability to work independently. You will prepare exception reports, handle upset customers, and follow up on delivery issues as they arise.

Key Responsibilities:

• Trace missing freight and locate delivery documentation

• Generate exception reports and notify shippers promptly

• Respond to customers via phone and email efficiently

• Gather information on shipment issues and report to supervisors

• Perform camera checks for missing freight

Requirements:

• Proficient computer and typing skills

• Excellent communication and data entry abilities

• Ability to work under pressure and prioritize tasks

• Knowledge of dangerous goods transportation

• Forklift experience preferred

Bring your expertise in data management and customer service to support Manitoulin Transport.
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