Warehouse Associate - Forklift Driver

JOB DESCRIPTION

Job Title: Warehouse Associate

Department: Warehouse

Reports to: Warehouse Manager

FLSA Status: Non-Exempt

Date prepared: 11/19/2025

Travel Requirements: None

This position is responsible for maintaining production and distribution of products by picking orders from inventory, replenishing, loading, receiving shipments, delivering production materials and supplies to production utilizing our ERP system. This position works directly with the department supervisor, manager, and team members to ensure uninterrupted supplies thereby enhancing overall team performance.

Must be knowledgeable in 3 or more of the following areas OR Crossed Trained in all functions and have responsibilities in Freezer area:

• Sales order picking
• Work in sub-zero environments
• Shipping
• Put away
• Inventory cycle counts
• Raw materials picking and delivery

• Storage freezer forklift operator (-10°)
• Perform sale and production order fulfillment
• Inventory stock rotation
• Ensures all products are picked using correct stock rotation
• Fill in when other team members are absent (cross-trained in other warehouse functions)
• Pick of ingredients and raw materials for production
• Operates forklift 90% of the time
• Put away/ replenishment
• Report to work as scheduled; be on time from lunch, breaks and at the beginning of the shift
• Supports internal customers with an excellent customer service attitude
• Follow GMP rules and safety rules
• Complies with all plant, federal, state, OSHA, EPA, FDA, HACCP, and SQF regulations and local warehousing, material handling, and shipping requirements

• Demonstrate full knowledge of Good Manufacturing Practices policies and procedures
• Must be able to work in a team environment
• Reading (English required and/or Spanish a plus) – High School Level English
• Writing in English – legible
• Forklift certification – status required
• Warehouse knowledge (minimum 2 years required)
• WMS/ERP experience preferred
• Experience in stand-up, sit-downs, and pallet jacks (2 years required)
• Ability to work in a fast-paced work environment

• Must be fluent in English (written and oral). Fluency in Spanish is a plus
• Must be an attentive listener with effective written and verbal communication skills
• Has a sense of urgency and understands the difference between being proactive and reactive

• Must be detail-oriented and capable of managing multiple tasks at one time
• Can work independently and as a member of a team
• Must be capable of working with deadlines

• Must be a motivated self-starter
• Must be solution-oriented with a willingness to solve problems or assist in solving problems without hesitation

• Must be able to stand for a long period of the day
• Must be able to lift 50 pounds cases of product
• Must be able to work in a cold environment (-10°)

Must be able to take on other responsibilities that are not part of their regular tasks in the event it is deemed necessary to benefit the organization.

• Forklift Certification preferred (reach truck, rider pallet jack) must be able to pass the forklift certification test
• Experienced in order picking