Job Description & How to Apply Below
Reporting to the Operations Manager, the Shipping Supervisor is responsible for overseeing all shipping, receiving, and yard operations while maintaining a safe, organized, and efficient work environment. This position ensures customer orders are accurately filled, loaded, and shipped on time while supervising staff, maintaining equipment, and supporting continuous improvement initiatives.
Duties / Responsibilities
Ensure customer orders are accurately picked, loaded, and shipped according to daily requirements.
Complete daily load checks and identify shipment shortages or discrepancies, providing recommendations to avoid future issues.
Ensure all orders are returned, finalized, and forwarded to the invoicing department.
Verify purchase orders against bills of lading and identify any shortages or shipping issues.
Coordinate and distribute daily workloads to maximize efficiency.
Ensure the shipping yard and warehouse remain clean, organized, and free from safety hazards.
Operate, assist, or provide coverage for Forklift Operators and/or Truck Drivers when required.
Work closely with the Operations Manager to ensure fleet maintenance remains current and all equipment is operating safely.
Promote and maintain positive working relationships with all employees through effective communication and leadership.
Ensure customers receive orders accurately and on schedule.
Resolve customer concerns professionally and escalation issues to the Management Team when necessary.
Identify opportunities to improve shipping processes, efficiency, and customer service.
Support continuous improvement and Lean Manufacturing initiatives.
Perform additional duties as assigned.
Knowledge / Experience
Minimum 3–5 years of experience in shipping, receiving, warehousing, lumber, or trucking distribution.
Strong computer skills, including Microsoft Word and Microsoft Excel.
Knowledge and understanding of Provincial Occupational Health and Safety legislation and regulations.
Knowledge of lumber and/or building products is preferred.
Strong organizational and problem-solving skills.
Excellent verbal and written communication skills.
Demonstrated leadership and supervisory experience.
Education / Qualifications
High School Diploma or equivalent.
Valid Class 5 Driver's License.
Experience in the lumber, building products, transportation, or distribution industry is considered an asset.
We offer a comprehensive benefits package that includes health and dental coverage, a company RSP plan, and paid time off. Our programs is designed to support employee well-being and provide long-term security.
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