Account Manager​/Project Manager

Position: Account Manager / Project Manager

MTN, Inc., located on the Space Coast of Florida, is seeking an experienced, detail-driven Account Manager / Project Manager to join our award-winning team. This role serves as a primary liaison between the agency and assigned clients, overseeing day-to-day communication, managing project workflow, protecting client brands, and ensuring the successful execution of multi-channel marketing initiatives.

The ideal candidate thrives in a fast-paced creative environment, is exceptionally organized, and can confidently guide projects from intake to delivery—maintaining budgets, timelines, quality standards, and positive client relationships throughout. This position is primarily remote, with one required in-office day per week to support collaboration and team connection.

ROLE OVERVIEW

As an Account Manager / Project Manager, you will own both the client relationship and the internal execution process. You’ll translate client goals into clear plans, keep teams aligned and accountable, and ensure all work meets brand, budget, and quality expectations. This role requires equal parts strategic thinking, organization, communication, and attention to detail.

KEY RESPONSIBILITIES Client & Account Leadership

Serve as the primary point of contact for assigned clients, maintaining consistent, proactive communication and representing the agency with professionalism at all times. Lead client meetings, capture notes and next steps, present agency work and recommendations, and maintain a strong understanding of each client’s brand, offerings, competitors, and marketing objectives. Support account growth by identifying opportunities and assisting with proposals, invoicing, reporting, and strategic planning.

Project

& Workflow Management

Manage projects from intake through completion using the agency’s project management tools. Build timelines, assign tasks, coordinate internal teams, track budgets and deliverables, and enforce deadlines. Proactively monitor progress, resolve issues, and ensure files, documentation, and reports are accurate, organized, and accessible.

Quality Control & Proofreading

Uphold high quality standards across all deliverables—digital, print, web, and production. Conduct detailed proofreading, comparison reviews, brand-alignment checks, and verification of contact and brand information. Serve as a final quality gate before work reaches clients or production.

Campaign, Content & Digital Support

Support campaign execution across digital, social, email, and traditional channels. Assist with content calendar planning, contribute ideas, provide light copywriting support, and help prepare case studies, recap reports, and award submissions. Leverage AI tools and ongoing research to work efficiently and stay informed on industry trends.

Website Project Management

Oversee website projects from intake through launch, managing content tracking, edits, approvals, and quality control across desktop and responsive experiences. Coordinate timelines and assets across internal teams and clients to ensure smooth launches.

Production, Vendor & External Coordination

Coordinate with external vendors for print, mail, promotional items, events, and video-related projects. Manage estimates, timelines, proofs, deliveries, and occasional onsite support. Conduct research related to competitors, industries, or supplemental project needs as required.

Office & Administrative Support

Contribute to overall office operations and team efficiency by supporting internal documentation, shared folders, password management, scheduling, calendars, and vendor communications. Assist with culture-building initiatives and general administrative coordination as needed.

QUALIFICATIONS

• Bachelor’s degree in advertising, marketing, communications, or a related field and/or a minimum of 5 years of relevant agency or corporate marketing experience.
• Strong proficiency with Microsoft Office, Google Suite, Adobe Acrobat (Creative Suite a plus), Mac applications, project management platforms, and communication tools.
• Exceptional organizational skills with the ability to manage multiple projects simultaneously.
• Outstanding proofreading, communication, and…