Naviva Sales Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Represent, promote and sell a luxury boutique resort, Naviva, A Four Seasons Resort, to both B2B and B2C leisure and group consumer markets in a defined geographic region. This role is designed to generate resort awareness and achieve annual revenue goals through direct phone sales; hosting webinars; in-person sales calls, attending trade shows and networking groups; and hosting client experiences on property.

It requires coordinated teamwork with the sales and marketing division to solicit, sell and confirm leisure stays and group business required to meet budgeted sales goals for the property.

Candidates should possess the ability to work the full sales funnel from prospect and solicitation through conversion and customer retention. This position requires a high degree of independent judgement, strong organizational and time management skills, refined communication skills and is comfortable multi-tasking, and manages confidential information with discretion. This role also performs additional actions and responsibilities assigned by the Director of Leisure Sales and Commercial Director of the resort.

• Identify and target group customers and travel agencies that will generate business on behalf of hotels and in coordination with WSO efforts.
• Negotiate, draft, generate and confirm/sign group contracts, proposals and addendums that ensure both hotels budget and revenue targets are achieved.
• Adjust group pricing and recommend group concessions as needed to secure group business in support of hotels budget targets.
• Utilize various prospecting resources to solicit and secure business on behalf of hotel
• Use company wide programs, sales developments, prospecting projects, WSO customer events and reporting for business development.
• Follow up on all business inquiries and leads and qualify business to generate room nights and associated revenue to impact Total Rev Par performance.
• Create and execute account plans for assigned market territory to ensure maximum revenue and budgeted targets are achieved for hotel.
• Achieve monthly, quarterly and annual revenue and direct sales goals including outside sales calls, prospecting calls, site inspections, and entertainment as outlined.
• Uncover potential property-to-property referral leads on behalf of sister properties and the company.
• Assist both Directors of Sales in the development of new programs and sales campaigns in an effort to obtain additional sales from the various market niches.
• Assist both Directors of Sales with the implementation, follow-through and updating of the quarterly action plans.
• Explore new ways to increase revenue.

• Treat active selling, solicitation and business development as #1 job priority.
• Protect the Golden Selling Hours. Allocate time and resources as appropriate for account potential.
• Schedule activities effectively, meet deadlines and cover hotel´s internal meetings and events assigned.
• Handle and organize sales calls and trips in a cost and time-efficient manner and within compliance of established budgets.
• Plan activities in advance. Ability to coordinate special events, promotions and other required management duties as assigned.
• Secures…