Investigator II - Diversion Control

Job Details

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

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Under the general direction of the Director of Diversion Control Program, supports the Diversion Control Program through investigative research and other duties, as assigned.

• Assists in the implementation and operation of the Diversion Control Program
• Conducts investigative research via the Internet and public record databases
• Conducts Customer Due Diligence (DD) and Suspicious Order Monitoring (SOM) Investigations
• Supports the Diversion Control Analyst in the generation of sales reporting as a result of information requests from state and/or federal regulatory authorities
• Supports the Diversion Control Analyst in updating the monthly parameter and related OMP maintenance
• Monitors and adjusts customer OMP parameters, according to Diversion Control Program policy, as required
• Acts as liaison and maintains contact with Sales and Customer Maintenance departments regarding diversion control concerns, as necessary
• Acts as liaison with distribution center compliance teams
• Generates statistical data on a monthly basis, as directed
• Assists with conducting analysis of customer dispensing reports
• Assists with conducting targeted, on-site pharmacy visits, as assigned
• Assists with DC pre-audit preparation and interviews with state and federal regulators
• Conducts internal associate training on the Diversion Control Program to other ABC business units, as assigned
• Composes comprehensive written reports relative to investigative analysis
• Documents all work in a timely and organized fashion for future retrieval purposes
• Works independently, requiring less oversight from management and offering coaching to Investigator I level team members
• Willingness to travel up to 25%
• Perform related duties as assigned

• Requires broad training in fields such as criminal justice, business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four (4) year bachelor’s degree program or equivalent combination of experience and education
• Normally requires five (5) + years of directly related and progressively responsible experience
• Excellent organization and administrative skills
• Excellent computer skills including Microsoft Office and preferably familiarity with SAP
• Strong written and verbal communication skills
• Strong research skills
• Ability to multi-task

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.

To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit

Full time Salary Range* $74,

* This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation,…