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ICT Specialist L3-On Site
Job in
Najrān, Najran Region, Saudi Arabia
Listed on 2026-09-28
Listing for:
VirtuCruit LLC
Full Time
position Listed on 2026-09-28
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
We are seeking a highly reliable and hands‑on ICT Specialist to provide end‑to‑end technical support across the organization. The role covers Level 1 to Level 3 support
, requiring a proactive, can‑do attitude, strong technical expertise, and the ability to operate independently while supporting a dynamic industrial environment.
- Provide 1st to 3rd level IT support in a timely and efficient manner
- Troubleshoot and resolve hardware, software, and network issues
- Install, configure, and maintain:
- Network infrastructure
- Laptops and desktops
- Printers and peripherals
- Wi‑Fi systems
- CCTV systems
- Perform network cabling, termination, and setup
- Use basic hand tools to install and mount devices (e.g., drilling, fixing equipment)
- Maintain accurate and up‑to‑date technical documentation
- Support daily IT operations and ensure minimal downtime
- Mentor junior team members and provide technical guidance
- Coordinate with vendors and external service providers
- Build and maintain strong relationships with internal users and stakeholders
- Assist in running IT operations for the office/site as required
Candidate Profile – Must‑Haves
Education- Diploma in IT or a related field OR
- Minimum 10+ years of proven hands‑on experience
- Relevant IT certifications (e.g., networking, hardware, or systems administration)
- Minimum 10 years of experience in IT support roles
- Strong experience in:
- Network setup and configuration
- Hardware installation and troubleshooting
- Wi‑Fi and CCTV systems
- Network cabling and termination
- Practical, hands‑on technical skills (including use of basic tools)
- Ability to manage IT operations independently when required
- Experience in Mining or Industrial environments is highly preferred
- Strong troubleshooting and problem‑solving abilities
- Excellent multitasking skills with the ability to prioritize tasks
- Proactive,
can‑do attitude - Strong communication and interpersonal skills
- Ability to work under pressure in a fast‑paced environment
- Team‑oriented with the ability to integrate into company culture
- High level of accountability and reliability
- English: Fluent (spoken and written) – Mandatory
- Arabic: Preferred
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