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Program Case Manager - Saugus, MA

Job in Saugus, Essex County, Massachusetts, 01906, USA
Listing for: Northeast Arc
Full Time position
Listed on 2026-01-12
Job specializations:
  • Healthcare
    Community Health
  • Social Work
    Community Health
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Current job opportunities are posted here as they become available.

Our day services programs are expanding and we’re looking for a full-time Program Manager to join our team.

Program Case Manager

The Steps to Independence (Saugus location) is a community-focused day program designed to support people in building the necessary work and life skills to become productive members of their local communities. This program is located at the Square One Mall to ensure full community inclusion.

Job Summary

Provides supervision, opportunities, and skill development to persons served by the Northeast Arc in their community-based day and work supports program. Completes daily transportation runs for assigned individuals.

Major Responsibilities
  • Evaluates and determines program participants’ interests develops individual skills.
  • Provides oversight to assigned caseload by attending scheduled meetings, maintaining regular and professional contact with the participant’s team, completing all required documentation, and ensuring the participant’s progress in the program as determined by his or her goals.
  • Completes all necessary assessments and required paperwork.
  • Develops and facilitates meaningful activities for program participants within the program and community.
  • Makes sound clinical decisions and appropriate interventions but seeks assistance from a supervisor when necessary.
  • Serves as a role model and assists in developing interactive skills.
  • Provides transportation for individuals to and from the program as well as for community activities as assigned.
Qualifications
  • Degree in psychology, human services, or related field preferred, but not required
  • Prior experience working with individuals with developmental or intellectual disabilities is preferred, but we’re willing to train someone with the desire to learn!
  • Excellent organizational and interpersonal skills. Effective communicator in both person and writing.
  • Team player, flexible, and able to adapt to a changing schedule.
  • Must have proficient computer skills.
  • Valid driver's license and reliable transportation needed.
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