Resident Field Service Technician; Road Building and Mineral Wirtgen, Kleeman & Vogel

Description

Up to a $20,000 Sign On Bonus. Terms and conditions apply.

$40 - $55+ per hour

• Eligible for profit sharing based on department profitability and individual performance
• Comprehensive benefits package
• Training and development, as well as opportunities to grow within the organization

This position will be located remote near the Grand Rapids, MN area.

This individual will be responsible for the effective repair of machinery and components at high levels of quality, completing work safely, professionally and on time. Based on the level of expertise, the Service Technician may work under direct supervision. Must complete work efficiently and profitably, work overtime and weekends on occasion.

• Diagnose, inspect, recondition, repair, assemble, and service equipment as assigned by the supervisor.
• Document machine information and repairs completed on work order, including parts and fluids used.
• Maintain a clean work area, as well as care for all shop tools, machines, and equipment.
• Identify and communicate solutions for customer service opportunities in the dealership's area of responsibility.
• Maintain technical and product knowledge on all equipment sold within the dealership's area of responsibility.
• Follow all safety rules and regulations while performing work assignments, adhering to all policies and procedures as specified in company manuals and the employee handbook.
• Conduct oneself in the presence of customers and community to present a professional image of RDO Equipment Co.
• Proactively seek and participate in available company-sponsored training, to develop and advance knowledge base and skill set.
• Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
• Perform all other duties as assigned by management in a professional and efficient manner.

• Excellent mechanical skills
• Trade-specific tooling, including hand and pneumatic tools
• Strong computer skills
• Excellent customer service skills
• Ability to assemble and perform maintenance functions on equipment
• Strong oral and written communication skills
• Strong organizational skills
• Graduation from a related diesel technology program preferred
• Valid work authorization and ability to work in the U.S. without company sponsorship

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.