Admitting Representative

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This position is responsible for registration and insurance verification in all registration areas within My Michigan Health. It will make financial arrangements for patients without insurance or with inadequate insurance. A primary function is to perform point of service collections of copay and deductible amounts from patients at discharge in a diplomatic and customer-focused manner. The role requires teamwork and good communication skills.

Additional duties may be assigned as needed.

• High School Diploma or GED
• Experience with insurance and patient accounts preferred; at least 1 year, with 4 years in a hospital setting preferred
• Typing and basic computer skills
• Basic math and customer service skills
• Interpersonal and confidentiality skills
• Knowledge of medical terminology and office practices preferred
• CHAA certification preferred
• Proficiency in Microsoft Windows

• Ability to handle stressful situations and public contact
• Ability to wear protective equipment and move freely within the facility
• Visual and hearing acuity
• Ability to sit, stand, walk, and perform postural changes
• Exposure to infectious materials and adherence to safety protocols
• Handling multiple tasks and maintaining attendance
• Physical capacity to lift or carry up to 10 lbs occasionally

• Employment type:
  
  Full-time
• Job function:
  Other
• Industry: Hospitals and Healthcare