Branch Manager
Listed on 2026-10-19
-
Management
Operations Management
Location:
Sault Ste. Marie, MI
- Retail shop
How will you CONTRIBUTE and GROW? We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative. At Airgas, we RESPECT, HONOR and VALUE diversity. Airgas is Hiring for a Branch Manager in Sault Ste.
Marie, MI! We are looking for you! Base salary bonus opportunities! Monday
- Friday, no weekend work!
Comprehensive Family Benefits:
Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
Support for Parents:
We offer up to 14-week paid child birth benefits to support growing families.
Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.
Early Access:
Your benefits start after just 30 days of employment.
- The Branch Manager oversees daily store operations to achieve or advance sales and margin goals.
- This involves promoting sales, delivering excellent customer service, nurturing inventory levels, and balancing expenses through purchase supporting.
- Additionally, the Branch Manager fosters facility and staff alignment to safety and regulatory standards, empowering team members in providing efficient customer service, maintaining good housekeeping, and harmonizing overall operational efficiency.
- Provide professional customer service for all internal and external customers and call-in product, pricing, and technical inquiries.
- Support the outside sales team in nurturing existing client relationships and welcoming new business opportunities.
- Support the flow of accurate and timely daily processing of financial transactions, including cash reports, charge tickets, coding, costing, pricing, daily cash summaries, and bank deposits.
- Build and nurture customer relationships, providing excellent service.
- Guide and support direct reports in alignment with organizational policies and applicable laws.
- Maintain the accuracy of back order, open order, and Purchase Order (PO) expedite reports.
- Cultivate and refine appropriate cylinder and hard goods inventory levels for the branch.
- Facilitate and lead training for inside sales associates on product knowledge, company policies, processes, procedures, and safety, ensuring the confidence that all associates can perform essential branch functions.
- Conduct periodic performance reviews for branch associate
- Maintain store operations and support team merchandising efforts.
- Partner with the team to monitor inventory levels and maintain optimal stock in the store.
- Prepare sales reports and analyze performance metrics to support continuous growth.
- High school diploma or equivalent.
- Must operate in a drug-free workplace.
- Proven managerial experience in a customer-facing environment, coupled with demonstrated expertise in Profit and Loss (P&L) management and the strategic use of Key Performance Indicators (KPIs) to drive performance.
- Inventory Management:
Ideally, experience participating in cycle counts and full physical inventory processes. - Customer Service & Sales Engagement: A strong foundation in customer service along with enthusiasm for nurturing relationships with existing house accounts through proactive outreach.
- Retail sales experience.
- Valued experience in people leadership with a dedication to supporting team growth and alignment, coaching, mentoring, and team development.
- Skill in fostering alignment within complex customer relationships and guiding and supporting distribution center operations.
- Background in supporting and leading teams within a retail or industrial distribution environment.
- Ability to lift up to 60 lbs. regularly and occasionally up to 125 lbs. with the aid of material handling equipment.
- Proficient computer skills and an interest in learning new digital tools.
- The ability to navigate multiple priorities concurrently.
- Self-motivated with a focus on contributing to the overall team's success.
- Excellent verbal and written communication skills to effectively act as a bridge between staff and management.
- Bachelor Degree in related field.
- 5+ years’ experience in sales with a track record of meaningful contributions and experience in the welding industry.
- Experience with inventory cultivation and vendor…
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