Call centre agent - customer service

Job in Sault Ste. Marie, Sault Ste Marie, Ontario, Canada

Listing for: Teamrecruiter.com

Full Time position
Listed on 2026-07-10

Job specializations:

Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, English Customer Service

Location: Sault Ste. Marie

Education:

Secondary (high) school graduation certificate
Experience:

1 to less than 7 months
or equivalent experience
Produce informational materials to increase awareness of services available
Advise clients on advertising or sales promotion strategies
Answer written and oral inquiries
Address customers' complaints or concerns
Answer inquiries and provide information to customers
Explain the type and cost of services offered
Issue receipts and other forms
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Perform general office duties
Receive and log complaints
Receive payments
Explain procedures, risks and benefits to clients
Answer clients' inquiries and provide information
Obtain and process information required to provide customer service
Manage difficult situations with customers
Professionalism in customer service
Provide customer service
MS Outlook
MS Windows
MS Word
MS Office
Call centre
Work Term:

Permanent
Work Language:

English
Hours:

37.5 hours per week

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