Branch Associate

Location: Sault Ste. Marie

Enter / review orders submitted by email, fax, mail, phone, E.D.I. and online
Work with the team in shipping to expedite rush orders and provide delivery information to customers
Provide (M)
SDS sheets where and when necessary
Answer customer, vendor, and outside sales representative’s calls / emails
Handle customer complaints and concerns
Provide quotations to customers and sales representatives upon request
Maintain knowledge level on product lines by attending a variety of training sessions
Warehouse duties such as receiving, put away, picking, and packing
Perform all reasonable directions given to you by the Company, including but not limited to, all warehouse duties, deliveries, VMI duties, customer service duties, and any other requirement requested of you, from time to time, in support of the branch operations.

Qualifications:

Working knowledge of industrial MRO and OHE safety is preferred
WHMIS / GHS and Safe Lifting knowledge is preferred
Physical/Mental Demands:
Proficiency in Microsoft Word & Excel

Experience with online order systems
Willing and capable of learning new skills and transferring that knowledge immediately and accurately
Occasionally lift/move objects that range from 10-50 lbs
Frequently sitting, standing, walking, crouching, bending and infrequent climbing, carrying, pushing and pulling of skids via a pump truck and products via a dolly

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