Retail Banking Customer Experience Lead
Job in
Sault Ste. Marie, Sault Ste Marie, Ontario, Canada
Listed on 2026-08-28
Listing for:
Scotiabank
Full Time
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service, Customer Success Management
Job Description & How to Apply Below
Scotiabank in Sault Ste Marie, Ontario, is seeking a Customer Experience Lead to oversee our Retail Service team and champion exceptional customer service. You will guide Customer Experience Associates and be the branch OIC as needed, ensuring smooth daily operations and a customer-first approach.
Ideal candidates bring strong leadership, coaching, and scheduling skills, with a proven ability to build lasting customer relationships and promote digital self-service options.
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