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Branch Associate

Job in Sault Ste. Marie, Sault Ste Marie, Ontario, Canada
Listing for: Weber Supply
Full Time position
Listed on 2026-09-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 36000 - 54000 CAD Yearly CAD 36000.00 54000.00 YEAR
Job Description & How to Apply Below
Location: Sault Ste. Marie

  • Enter / review orders submitted by email, fax, mail, phone, E.D.I. and online
  • Work with the team in shipping to expedite rush orders and provide delivery information to customers
  • Provide (M)
    SDS sheets where and when necessary
  • Answer customer, vendor, and outside sales representative’s calls / emails
  • Handle customer complaints and concerns
  • Provide quotations to customers and sales representatives upon request
  • Maintain knowledge level on product lines by attending a variety of training sessions
  • Warehouse duties such as receiving, put away, picking, and packing
  • Perform all reasonable directions given to you by the Company, including but not limited to, all warehouse duties, deliveries, VMI duties, customer service duties, and any other requirement requested of you, from time to time, in support of the branch operations.
Qualifications:
  • Working knowledge of industrial MRO and OHE safety is preferred
  • WHMIS / GHS and Safe Lifting knowledge is preferred
Physical/Mental Demands:
  • Proficiency in Microsoft Word & Excel
  • Experience with online order systems
  • Willing and capable of learning new skills and transferring that knowledge immediately and accurately
  • Occasionally lift/move objects that range from 10-50 lbs
  • Frequently sitting, standing, walking, crouching, bending and infrequent climbing, carrying, pushing and pulling of skids via a pump truck and products via a dolly
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Position Requirements
10+ Years work experience
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