Digital & Land Gaming - Sault Ste. Marie, Ontario
Listed on 2026-02-16
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Entertainment & Gaming
Customer Service Rep
Location: Sault Ste. Marie
Job Description:
Make a difference. Join Team OLG.
At OLG, we’re driven by a mission to generate revenue for the Province, invest in communities, and uphold the highest standards of responsible gambling while delivering exceptional entertainment experiences. With more than 50 years of history, OLG conducts and manages gaming facilities, internet gaming, and the sale of lottery products across Ontario. We’re proud that 100% of our profits are reinvested back into Ontario, contributing to jobs, community programs, and initiatives that make a meaningful difference.
We value innovation, collaboration, and inclusion, working as one team to dream big, embrace change, and celebrate diverse perspectives.
If you’re looking for impact, growth, and purpose — you’re in the right place.
Join us for an in-person OLG Career Fair & Networking Event at GFL Memorial Gardens (269 Queen Street East, Sault Ste. Marie, Ontario) on either:
February 18th – 4:00 to 8:00pm, or
February 19th – 11:00am to 3:00pm
Digital & Land Based Gaming - OLG Opportunities in Sault Ste. Marie, Ontario
We are recruiting for and creating talent pools for skilled professionals interested in current and future corporate opportunities at OLG’s head office in Sault Ste. Marie
. We welcome experienced talent across:
Charitable Gaming
Digi Comm & CX
Delivery & Contract Management
Product Integration & Experience
Planning & Performance
Product Management
Player Development & Horse Racing
Important Application Information
Submitting your resume through this posting allows us to review your profile for upcoming opportunities aligned to your background. However, to be considered for any specific job opening, you must also apply directly to that posting. This ensures your application reaches the right hiring team and is included in the proper review process.
Visit to see current job postings and to learn what it’s like to work at OLG.
Benefits of Joining the Winning Team
Group Benefits Plan
:
Eligible employees and dependents have access to comprehensive, employer-paid group benefits coverage (permanent employees only).
Public Service Pension Plan
:
Participation in a highly desirable defined benefit pension plan.
Variable Pay Program
:
Participation in a performance-based incentive plan that recognizes organizational and individual achievements (permanent employees only).
Paid Time-Off
:
Competitive paid time-off provisions to support work-life balance and well-being.
Growth Focus
:
Become your best self with access to new opportunities and personalized support programs.
Comprehensive Learning
: 24/7 access to robust online learning programs.
Equity, diversity, and inclusion
:
Core to OLG’s culture, empowering employees to bring their authentic selves and make a meaningful impact across Ontario.
Please Note: Unless otherwise specified, all positions are required to work fully onsite.
OLG is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please contact Human Resources at if you require accommodation at any time throughout the hire process.
We welcome applicants from all backgrounds and experiences. If you bring relevant skills and a willingness to learn, we encourage you to apply—even if you don’t meet every listed qualification. We sincerely appreciate your interest; while we are unable to contact everyone, those selected for the next steps will be notified.
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