Store Manager, Retail & Store Manager

Location: Sault Ste. Marie

Want to be part of an amazing team? If you’re a vibrant and highly motivated leader with an interest in fashion retail – we want to hear from you.

The Role  The Store Manager works with the District Supervisor to oversee all store operations, and plans and executes strategies to drive sales and profitability. The Store Manager is responsible for merchandising, customer service, and the training and development of their team.
They must adhere to all company policies and procedures and serve as a role model, demonstrating professionalism and integrity while creating a climate of trust and respect. They keep an open mind when dealing with customer and employee issues, listen to others, and make fair, honest decisions. The Store Manager monitors performance and takes immediate action on substandard performance, leading to a positive customer and employee experience.
Responsibilities   Collaborate with the District Supervisor to develop and implement strategies to achieve the store’s sales and profit budgets.
Train store team (current employees and new hires) on company standards and programs in accordance with the employee manual.
Take action with the support of the District Supervisor on low performance and resolve conflicts.
Recruit and retrain talent by motivating the team and recognizing good performance.
Conduct administrative and operational duties as required.
Perform opening and closing procedures as per operational guidelines.
Ensure health and safety standards are adhered to.
Prepare and manage employee weekly schedule.
Handle customer complaints and resolve them in a timely manner.
Comply with all head office requests regarding store operations.
Process and manage all incoming merchandising shipments.
Handle all returns to head office as required.
Comply with policy and regulations as per the company’s employee manual.
Process cash/credit/debit purchases at the register.
Qualifications   Minimum of 2-3 years retail management experience
High school diploma or equivalent
Experience and/or education in visual merchandising
Solid business acumen
Proven people development skills and ability to assess talent
Strong time management and priority-setting skills
Ability to manage stress in a fast-paced environment
Ability to delegate tasks and take ownership
Ability to lead a team in a positive and inclusive manner

Physical Requirements   Ability to stand for extended periods and climb a ladder.
Move, lift and handle boxes of merchandise and fixtures throughout the store (up to 30 pounds).
Availability Requirements   Days, evenings and weekends.
Benefits   Group insurance
Bonus possibilities
Dynamic and friendly work environment
Employee discount
Upgraded eligibility for Ardene Rewards
Birthday paid off & Wellness days
Wellness initiatives
Cool contests
Opportunities for growth
The expected wage range for this role is between $21.83 - $27.48.
This job description is not intended to be all-inclusive. Employees may perform other related duties to meet the ongoing needs of the company.
Ardène est un employeur garantissant l’égalité des chances et, en tant que tel, n’effectue aucune discrimination relative à l’embauche ou aux conditions d’emploi fondée sur la race, l’ascendance, la couleur de la peau, le lieu d’origine, la religion, le sexe, l’identité de genre, la citoyenneté, l’âge, l’orientation sexuelle, une invalidité, l’origine nationale, l’état familial, l’état matrimonial ou toute autre caractéristique protégée par les lois applicables.

Des accommodements pour les personnes avec un handicap sont disponibles sur demande pour les candidats prenant part à tous les aspects du processus de sélection. Les décisions relatives à la sélection sont uniquement fondées sur des facteurs liés à l’emploi.

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