Outreach Worker

Location: Sault Ste. Marie

Program:  Outreach Wellness Response Team
Status:  Temporary Full Time Contract to March 31, 2027, 5 positions
Classification:  D
Compensation:  $ per Local 684 collective agreement
Union/Non-Union:  Union, OPSEU/SEFPO Local 684

Reports To:

Program Supervisor
About CMHA Algoma  The Canadian Mental Health Association, Algoma Branch (CMHA Algoma) is a community-based mental health and addictions agency committed to improving the well-being of individuals and families throughout the Algoma District. Guided by our mission, vision, and values of respect, integrity, and compassion, we deliver a broad range of programs and services to meet diverse community needs.

Position Overview  The  Outreach Worker  provides support and services to individuals who are homeless or at risk of homelessness and may be living with mental health and/or addiction challenges. Working from a recovery-oriented and psychosocial rehabilitation framework, the Housing Outreach Worker promotes empowerment, self-determination, and wellness by assisting clients in accessing housing, developing life skills, and connecting to community supports.
The role involves a combination of  street outreach, system navigation, housing outreach, case management, landlord mediation,  and  crisis support.  Workers operate both independently and as part of a multidisciplinary team, with occasional evening or weekend shifts as required.

Key Responsibilities   Provide outreach services to individuals experiencing or at risk of homelessness.
Support clients in developing individualized recovery and housing plans using assessment tools such as OCAN and SPDAT.
Assist clients in developing life skills including budgeting, personal care, and household management.
Support tenancy through landlord mediation, conflict resolution, and connection to community resources.
Conduct regular home and community visits to promote housing stability and wellness.
Provide information, referrals, and crisis outreach as needed.
Collaborate with other community partners, health providers, and social service agencies.
Participate in team meetings, quality improvement, and professional development activities.
Qualifications   Minimum two-year diploma in a Human Services–related field.
Registration with OCSWSSW or another regulated health profession (preferred).
Minimum one (1) year of experience in mental health, addictions, or housing services.
Certification in First Aid/CPR
Certification in ASIST, and Non-Violent Crisis Intervention (or willingness to obtain within 3 months).
Knowledge of mental health, addictions, and housing resources within the community.
Excellent communication, organizational, and interpersonal skills.
Ability to work both independently and collaboratively as part of a team.
Valid Ontario G driver’s licence, proof of insurance, and access to a reliable vehicle.
Acceptable Police Vulnerable Sector Check required upon hire and maintained throughout employment.
Bilingualism (English/French) considered an asset.
Working Conditions   Community-based work including client homes, shelters, and outdoor settings.
Requires physical activity such as lifting, reaching, bending, and movement from floor level.
Flexibility to work evenings and weekends as required.
Additional Information  This is a bargaining unit position. Internal candidates who meet the minimum qualifications and requirements will be given priority consideration before external applicants.
CMHA Algoma is an equal opportunity employer and values diversity, equity, and inclusion. We are committed to providing accommodation throughout the recruitment and selection process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA).
CMHA Algoma does not use Artificial Intelligence (AI) in the hiring process.

#J-18808-Ljbffr