Systems Engineer MFAMS
Listed on 2026-10-22
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IT/Tech
Technical Support, IT Support, IT Consultant, Technical Writer
CLEARANCE REQUIRED:
TS/SCI w/ Polygraph
The Multi-Factor Authentication Management System (MFAMS) is seeking a System engineer to work with a team of developers to support enterprise web applications across multiple fabrics. MFAMS is a Cybersecurity Services web application designed to support Identity, Credential and Access Management (ICAM) tools and services.
The position involves documenting the full life cycle design, development and testing software across multiple fabrics. Looking for a candidate with a technical background with experience in troubleshooting and requirements gathering. Must have the ability to document the tool/s and inner workings to include creating standard system engineering and test documentation. Attention to detail is needed to generate and modify numerous internal and customer facing documents to include standard system engineering documents.
The candidate should have the ability to work directly with customers to identify and resolve user reported issues either by establishing alternative solutions or generating bug reports.
- See Template for the submitted LCAT
- Analyze system requirements, the concept of operations, and high-level system architecture to develop requirements specifications
- Gather, analyze, and document customer requirements
- Triage user issues
- Track and respond to user issues/questions
- Capable of communicating with stakeholders through both technical and non-technical documentation (e.g. user guides, FAQs, user notifications, support communication)
- Create briefings and roadmaps to present to the customer
- Familiarity with tools and ticketing systems such as Jira, Confluence, O365, Microsoft Office
- Capable of taking high level tasking and executing applicable processes to achieve a successful outcome
- Excellent oral and written communication skills
- Familiarity with agile projects and processes
- Report weekly/monthly/quarterly status in a timely manner
- Provide meeting minutes
- Coordinate and identify test users for various scenarios
- Track and report testing results
- Coordinate software deliveries with external organizations
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