Tech Support Specialist II - Customer-Centric IT Help Desk
Listed on 2026-11-05
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IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Crystal Management, LLC (CMiT) is seeking a Customer Service Representative, Level 2 to provide responsive, customer-focused technical support for hardware, software, network, application access, system, and telecommunications issues.
In this role, you will diagnose and troubleshoot technical problems, resolve incidents at first contact, document solutions, and escalate more complex issues to the appropriate technical support teams.
As a Tech Support Specialist II - Customer-Centric IT Help Desk, you will play an important part at Crystal Management in Corridor North, MD, United States.
The position is based in Corridor North, MD, United States.
This opportunity is part of our work in Management & Operations, IT & Technology.
The advertised compensation is 48.000 - 58.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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